Shipping policy

Thank you for shopping with Lumenwearco! Here's everything you need to know about how we get your order to you.

Processing Time All orders are processed within 1-3 business days after payment is confirmed. You'll receive a confirmation email once your order has been dispatched.

Delivery Timeframes Once dispatched, please allow 7-10 business days for delivery. Please note that delivery times are estimates and may vary due to factors outside our control, such as customs processing or carrier delays.

Shipping Costs Shipping costs are calculated at checkout based on your location and order details.

International Shipping We ship to New Zealand, Australia, the United States, the United Kingdom, and across the European Union including Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.

Please note that international orders may be subject to customs duties and import taxes, which are the responsibility of the customer.

Order Tracking Once your order has been dispatched, you will receive a tracking number via email so you can follow your delivery.

Lost or Delayed Orders If your order hasn't arrived within the expected timeframe, please contact us at support.lumenwear@gmail.com and we'll do our best to help.